Knowledge Base - Descartes ShipRush

Knowledge Base

Please use this link if you are looking for the My ShipRush web app’s documents.

Use the knowledge base below to look up errors and issues by entering an error number, error message or keywords.

Looking for a solution to an issue with ShipRush? Let us help!

We offer free customer support for ShipRush by phone, live chat, and email. Our customer service team is happy to answer all your ShipRush-related questions.

Resources

Learn how to become a shipping expert, explore our online help portal, read the latest news and more.

Online Help

Get started with ShipRush, read shipping tips and explore common FAQs.

API Documentation

Utilize ShipRush technology and build your own integration.

Addon options

NetSuite SuiteApp and

Descartes Peoplevox - $50

LTL Addon Pricing

LTL Rating: 3 Carriers - $100/mo (Unlmtd Rates)

LTL Shipping: 5 Carriers- $150/mo (50 Tenders/Dispatch; Unlmtd Rates)

LTL Shipping: 10 Carriers - $250/mo (200 Tenders/Dispatch; Unlmtd Rates)

LTL Shipping-10 carriers

$250/per month 10 carriers (Banyan Included) 200 Tenders/Dispatch (Unlimited Rates)

LTL Shipping-5 carriers

$150/per month 5 carriers (Banyan not available in this tier) 50 Tenders/Dispatch (Unlimited Rates)

LTL Rating-3 carriers

$100/per month 3 carriers (Banyan not available in this tier) Rate Only (limited to 50 Rates)

Integrations

ShipRush partners with 90+ webstores, WMS, IMS, Accounting, ERP and CRM systems as well as your favorite carriers.

Carriers

Webstores

Warehouse Management

Accounting CRM ERP

Features

Elevate your ecommerce shipping with automated workflows, carrier rate discounts, real-time rate shopping and more.

Sales Channels

Connect to 90+ webstores, ERPs, Accounting tools & WMS

Carrier Rates

Get the best available carrier rates in the market

White Label

White label the entire ShipRush interface

Rate Shopping

Compare and select the best shipping rates in real-time

Automation

Boost productivity with automation rules

Branded Experience

Individually customize emails, tracking pages and packing slips

Technology & API

Use our Ecommerce, rating & shipping APIs in your apps