Ecommerce Shipping Insurance for Parcel & LTL | Package Theft
Ship Smarter
Ecommerce Shipping Insurance
Protect your shipments with award-winning ecommerce shipping insurance that includes package theft ( porch piracy) protection for parcels. Access a quick and easy claims process with no deductible for most goods.
ShipRush Total Shipping Protection
Shipping Insurance for Parcel and LTL
ShipRush Total Shipping Protection (TSP) protects your goods, however you send them. With an easy one-click set up, TSP now offers “LTL Protect” for Less Than Truckload shipments and “Parcel Protect” for reimbursing lost, damaged or stolen shipments. Coverage includes:
- Reimbursement for the full sale price, i.e., order total
- Covers shipments from $1 so you don’t need to waste time claiming from carriers
- Reimbursement of return shipping and reshipping costs for parcels
- Includes package theft (porch piracy) coverage for parcels
- No deductible on most goods with coverage up to $10,000 for parcels and $100,000 for LTL
- Protects glassware, ceramics, and jewelry for parcels
How to Get Total Shipping Protection
Log into Descartes ShipRush
First, create an account or log in to your Descartes ShipRush account.
Click to enable shipping insurance
Click “Enable Total Shipping Protection” to start insuring shipments.
Your future orders are covered!
Once shipping insurance is enabled, all your eligible shipments are covered.
Why use ecommerce shipping insurance by XCover?
Save 20% and 20 days—On average, Total Shipping Protection by XCover is 20% cheaper and 20 days faster than insurance from carriers†.
Instant payouts— XCover’s award-winning digital claims process aims to complete 95% of claims within 3 days of claim filing and pays approved parcel claims instantly.
No minimum wait times— XCover has reduced claim times making it possible to start investigations without having to wait for carriers.
How much does the shipping insurance cost?
Parcel Protect
This shipping insurance for domestic shipments costs 1.25% of [order value + shipping cost]. Coverage for international parcel shipments costs 1.5% of [order value + shipping cost]. For example, shipping insurance would cost $1.56 for a $100 pair of earrings that cost $25 to ship.
LTL Protect
The coverage amount is equal to your order value, i.e., sale price, including shipping costs and starts when the goods leave their originating address.
Frequently Asked Questions
What’s The Difference Between LTL Protect And Parcel Protect?
LTL Protect and Parcel Protect make up the ShipRush Total Shipping Protection product suite. They are distinct policies with different coverage and limits. We’ll select the right policy for you tailored to your shipments, depending on what carrier service you pick.
Parcel Protect
- Includes package theft ( porch piracy)
- Covers your parcel shipments up to $10,000
- Theft, loss, or damage during transit
- Protects glassware, ceramics, and jewelry
- Reimburses reshipping for stolen or damaged parcels and return shipping for damaged parcels
LTL Protect
- Covers your LTL shipments up to $100,000
- Loss or damage during transit
How Do I Enable Shiprush Total Shipping Protection?
You can enable Total Shipping Protection in your default settings within Descartes ShipRush. To enable it, check the box or click “Edit”.
How Do I Make A Claim?
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved parcel claims processed instantly. Their dedicated team aims to complete 95% of claims within 3 days of filing a parcel claim. To make a claim, visit the Total Shipping Protection page and follow the instructions provided.
What Is Included And Excluded In Shiprush Total Shipping Protection?
Total Shipping Protection covers the full item sale price plus the original shipping cost, up to the amount specified in policy wording (up to $10,000 for parcels and $100,000 for LTL). Protection covers return shipping costs for damaged parcels and re-shipping costs for stolen, lost, or damaged parcels. Certain goods are excluded.
What Items Can’t Be Insured With Total Shipping Protection?
Parcel Protect does not cover:
- Animals
- Antiques
- Artwork
- Automobiles
- Cash
- Cigars
- Hazardous materials
LTL Protect does not cover:
- Bank Notes
- Blood products
- Currency
- Dangerous Goods
Please review the policy wording for additional terms, conditions, and exclusions.
How Does Total Shipping Protection Compare To Insurance From Carriers?
On average, ShipRush Total Shipping Protection is 20% cheaper and 20 days faster than standard insurance from carriers. Claims are handled immediately by XCover, removing the need for carriers in the claims process.